Terms and Conditions for Billy’s Tint

Last Updated: September 2, 2025

Welcome to Billy’s Tint ("we," "us," or "our"), located in Logan, Utah. By engaging with our services, website (billystint.com), or communication channels, you agree to these Terms and Conditions ("Terms"). These Terms govern your use of our window tinting services, website, and communications, including SMS and email. Please read carefully.

1. Services

Billy’s Tint provides professional window tinting for automotive, residential, commercial, and heavy equipment applications. Services are subject to availability, scheduling, and payment terms agreed upon at booking. We reserve the right to refuse service at our discretion.

2. Consent for Communications

2.1 SMS and Email Communications

By providing your phone number or email address through our website, forms, text-to-join campaigns, in-person sign-ups, or verbal agreement, you expressly consent to receive communications from Billy’s Tint, including updates, appointment reminders, promotional offers, surveys, and requests for reviews or referrals. Communications may be sent via SMS or email and may include automated messages powered by artificial intelligence to ensure a personalized experience.

Opt-In Process: Consent is collected via:
- Website Forms: You check an unchecked box agreeing to receive SMS or email. Example: “I agree to receive SMS updates, offers, and reminders from Billy’s Tint. Reply STOP to opt out. Msg & data rates may apply.”
- Text-to-Join: You text a keyword (e.g., “TINT”) to our number, followed by a confirmation request (e.g., “Reply YES to confirm”).
- In-Person Forms: You sign a form with clear opt-in language during service.
- Verbal Consent: You provide verbal agreement during a service interaction (e.g., at our shop or over the phone), which we document with your name, phone number/email, date, time, and context of consent (e.g., “Customer agreed to SMS updates during tinting consultation”).
Double Opt-In: After initial consent (including verbal), you may receive a confirmation message requiring a response (e.g., “Reply YES”) or link click to verify your opt-in.
Message Frequency: Frequency varies based on service needs (e.g., appointment reminders, post-service follow-ups). We aim to keep communications relevant and non-intrusive.
Costs: Standard message and data rates may apply as per your carrier’s plan.

2.2 Opt-Out

You may opt out at any time by:

Replying “STOP” to any SMS.
Clicking “Unsubscribe” in any email.
Contacting us at billystint@gmail.com or (435) 512-7910.
Opting out will stop marketing communications, but transactional messages (e.g., appointment confirmations) may continue if you are an active customer.

2.3 Consent Records

We maintain records of your consent, including phone number/email, timestamp, IP address (for online forms), and opt-in source (e.g., website, text-to-join, in-person form, or verbal agreement), to comply with applicable laws (e.g., TCPA, CAN-SPAM). Verbal consents are logged with details such as date, time, and context, and may be recorded where permitted by law. These records are stored securely and may be shared with regulatory bodies or communication providers (e.g., Twilio) to verify compliance. View our consent process at billystint.com/proof-of-consent.

3. Privacy

Your personal information, including contact details and consent records, is handled per our Privacy Policy (billystint.com/privacy-policy). We use secure systems to protect your data and do not share it with third parties except as required for service delivery (e.g., SMS providers) or legal compliance.

4. Intellectual Property

All content on billystint.com, including text, logos, and slogans (e.g., “The Tint GOATs”), is owned by Billy’s Tint. You may not reproduce or use our content without permission.

5. Limitation of Liability

Billy’s Tint is not liable for indirect, incidental, or consequential damages arising from our services or communications, including but not limited to errors in automated messages or service delays. Our liability is limited to the amount paid for services.

6. Governing Law

These Terms are governed by the laws of Utah. Any disputes will be resolved in the courts of Cache County, Utah.

7. Changes to Terms

We may update these Terms at any time. Changes will be posted on billystint.com/terms, and continued use of our services or communications constitutes acceptance of the updated Terms.

8. Contact Us

For questions or to exercise your rights (e.g., opt-out), contact:

Email: billystint@gmail.com
Phone: (435) 512-7910
Address: 661 W 1725 N, Logan, UT 84321

By using our services or providing your contact information, you acknowledge and agree to these Terms and Conditions.